Sub-processors
Last updated: 19 October 2026
Agent002 uses these companies to run the service. All of them are in the European Union, and your forms and answers stay on servers in the EU. We announce changes here at least 30 days before they apply.
| Company | What for | Where your data is |
|---|---|---|
| eHostIași, Romania (EU) | Servers and storage for the app, forms and answers | Germany (EU) |
| MailjetMailjet SAS, Sinch group, Paris, France (EU) | Sending notification and account emails | Germany (EU) Belgium (EU)Google Cloud data centres in Frankfurt and Saint-Ghislain |
| PirschEmvi Software GmbH, Germany (EU) | Cookieless visit statistics for agent002.eu only; never forms or the app | Germany (EU) |
Payments and invoices
Only for paid plans, and only your billing details: these never receive form answers or respondents’ data.
| Company | What for | Where your data is |
|---|---|---|
| StripeStripe Payments Europe, Dublin, Ireland (EU) | Card payments and subscriptions | European UnionSome data also goes to Stripe in the United States, under the EU–US Data Privacy Framework |
| SmartBillIntelligent IT SRL, Bucharest, Romania (EU) | Issuing invoices, and e-Factura reporting | European UnionSmartBill transfers no data outside the EU |
Only when you connect them
These are not our sub-processors. They are services you choose to send your data to. They receive answers only if you set them up.
| Service | When | Where your data goes |
|---|---|---|
| Google SheetsGoogle Ireland Limited, Dublin, Ireland (EU) | If you add a Google Sheets destination to a form | Google’s data centres, inside and outside the EUIncluding the United States |
| Any webhook address you configure | If you add a webhook destination to a form | Wherever that address is |