Replies by private link

Follow up with the people who answer, even when you don’t know who they are.

Turn on replies, and everyone who sends your form gets a private link. With it, they read your replies and write back, without an account, an app or an email address.

It’s how an anonymous report gets followed up, how a candidate hears about next steps, and how a customer answers the question you forgot to ask.

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How it works

Three steps, and nobody needs an account.

They send your form

The thank-you page shows their private link, a QR code to open it on their phone, and a short reference like A7K-29Q. Until they’ve kept the link, the browser asks before they leave.
You reply from Responses

Each response has its conversation, marked Waiting for you, Replied or Closed. Replies go out under your organization’s name, never a person’s, and internal notes stay inside your team.
They read it and write back

With their link, they read the conversation and answer. If they left an email, we tell them there’s a reply, without putting the reply in the email.

If they lose the link

The link is the key, so people get three ways to keep it.

A password of their own

With their reference and a password they chose, they get a new link, and the old one stops working. Nobody can reset it, not you and not us, and after 5 wrong tries it waits 15 minutes.

A QR code

To carry the conversation over to their phone, straight from the thank-you page.

The link by email, once

Sent to an address they type. Agent002 doesn’t save it or link it to their response, and you never see it. Our email provider keeps a record of the delivery, and the page tells them so.

Made for anonymous reporting

Speak-up channels need two things at once: a way to talk, and no way to know who’s talking.

Nothing that identifies them

Choose “Their link only” and don’t ask for a name or email. You can still talk to the person, and nothing identifies them.

Not even we can look it up

We keep only a fingerprint of each link, so nobody, us included, can find or recreate it.

Records the law asks for

Whistleblowing laws ask you to acknowledge a report, follow it up and keep a record. Keep reports for up to 5 years. Anonymous reporting

Kept and deleted with the response

A conversation belongs to its response, and follows the form’s retention period. Its page sets no cookies and loads nothing from other sites.

Questions

Do people need an account or an app?

No. The link opens in any browser, on a phone or a computer.

Can we see their email address?

Only if you choose to. By default it’s hidden from you and used only to tell them about replies, and they’re told which applies before they leave it.

What does the reply email contain?

A link to the conversation that works for 30 days, never your reply, so nothing sensitive sits in an inbox.

Which plans include replies?

Team, Scale and Enterprise. Compare plans

Make your first form in five minutes

Free for personal use. Businesses get 14 days of Starter, no card needed.

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