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Product feedback form template

A star rating, what people liked, what got in the way and what’s missing, plus a 0–10 “would you recommend it” question for your Net Promoter Score.

8 questions, 2 shown only when they apply. Question types: consent box, email, long answer, scale, star rating, yes or no.

Free on every plan. Change any question, option or text before you publish.

Before you publish

  • Name your product in the description.
  • Keep only the first question required, so more people finish.
  • Watch the NPS in the Summary tab.
  • Link your privacy notice in Settings, or say how you use the answers in the description. Recommended for businesses.

Made for

Customer feedback surveys people answer honestly: how it works, what to watch for, and common questions.

Product feedback

Thanks for trying it! A few honest words help more than you'd think. Only the first question is required.

How was it, overall?*☆☆☆☆☆
What did you like?
What was confusing or annoying?Even small things: a word you didn't understand, a button you couldn't find.
What's missing for you to use it for real?
How likely are you to recommend it to a friend?012345678910
May we write back to you about your answers?YesNo
Shown when “May we write back to you about your answers?” is YesYour email*
Shown when “May we write back to you about your answers?” is YesI agree that my email is used to reply about this feedback, as described in the privacy notice.*
A preview of the questions. The live form uses the theme you pick, works on phones and with screen readers, and sets no cookies.

Make your first form in five minutes

Free for personal use. Businesses get 14 days of Starter, no card needed.

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